|
|
|
|
|
Home >
Products >
Support
> FAQ |
|
|
Frequently
Asked Questions
|
|
|
Order-Related
Questions
|
|
|
Registration Key Questions
|
|
|
Order-Related Questions |
A. The
most convenient ways to order our product
is to order online using your credit card.
Go to our order
page and order right away using your
credit card.
A. You
can buy most products in the following currencies:
US Dollars, Euro, Pound Sterling, Australian
Dollars, Japanese Yen, Canadian Dollars
or Swiss Francs.
A. Go
to our order page,
click on the order now button corresponding
to the product you wish to purchase. Fill
out all personal information fields in the
order form. Please make sure that e-mail
address you type is correct, because all
important information regarding your order,
your receipt, and your registration code
will be sent to this e-mail address.
A. Once
your order has been processed successfully,
we will send you an email immediately with
your license code. This may take from a
few minutes to an hour in most cases. Follow
the instructions in your email to convert
your product to a full version. Please make sure that you are not blocking
emails from sales@uccsoft.com, support@uccsoft.com
and info@uccsoft.com.
A. After
your order has been processed successfully,
we will send you an email immediately with
your license code. This may take from a
few minutes to an hour in most cases.
A. We
offer multiple license purchase discounts
all the time. You can see the details in
the order page. In addition to that, we
offer discounts time to time. If a discount
is offered at any time, we put that information
in our website.
A. If
you are buying for a Govt. organization,
School/College or any big organization and
would prefer ordering with a Purchase
Order, Please
contact us.
A. We
process all orders Emetrix. Your credit
statement will show a charge from "Emetrix".
A. Once
your order has been processed successfully,
we will send you an email immediately with
your license code. This may take from a
few minutes to an hour in most cases. This
email will contain detail instructions on
how to convert your product to a full version.
You will also
receive user guide documentation, extra
graphics and templates for some products.
Please make sure that you are not blocking
emails from sales@uccsoft.com, support@uccsoft.com
and info@uccsoft.com.
A. Thanks
to SSL (Secure Socket Layer) technology,
you can be rest assured that your online
order is totally safe. Your order will be
processed by SSL. Your order process is
protected via a secure connection so that
the data sent by you can only be read by
the recipient. Important information such
as credit card numbers, addresses, etc.
is sent to the recipient securely via the
Internet. All of the data entered on the
protected pages is encrypted (means jumbled-up
using extremely complicated mathematical
formula) using the SSL protocol. That way
no 3rd party can view your credit card numbers,
addresses or any information you send us.
A. Privacy
of individual visitor data is very important
to us. Any information you submit through
our web sites will be held in the strictest
confidence. We will not release your e-mail
address or any other personal information
to any third parties without your consent.
Please read our
privacy policy!
|
|
|
|
Registration Key Questions
|
A. Sure!!
Please email
support@uccsoft.com including your full
name, address, original order email address
and as much information about your original
order as possible. We will verify your information
with our records and resend the registration
key to you.
A. While
entering your license code, please check
the following:
1. Make sure that you are not treating tracking
id or order id as the license code. 2. Enter
the license code exactly as it appears.
It is advisable to copy and paste from your
email.
A. If
you have a systems crash or purchased a
new computer, Please email
support@uccsoft.com including your full
name, address, original order email address
and as much information about your original
order as possible. We will verify your information
with our records and resend the registration
key to you.
A. If
you have lost your license code just send
us an email and we will resend a copy of
the license code to you.
|
|
|
|
|
| | |
|